Privacy Policy

1. Who we are

HearHop is provided by Devcollar Private Limited, incorporated in India. Registered office / correspondence address: 592 KA 59, Subhani Khera, Telibagh, Lucknow, Uttar Pradesh, India 226025. Privacy contact: support@devcollar.com.

2. What HearHop does

HearHop streams system audio from a Mac to nearby iPhones and iPads over your local network (discovery uses Bonjour service _hearhop._tcp). Audio is intended to stay on your local network path. The apps are designed so HearHop does not send streamed audio to the public internet.

3. Information we process

HearHop does not require a HearHop account. There is no HearHop-built analytics or advertising SDK in the current Mac or iOS app codebases.

3.1 On your devices (local)

• Trusted-device pairing material — cryptographic peer records needed for secure pairing and reconnect are stored in the device Keychain (Data Protection Keychain).
• Device presentation metadata — optional local aliases and remembered device display names for trusted devices are stored in UserDefaults on that device.
• App preferences — appearance (system/light/dark), onboarding completion, and similar UI preferences are stored locally in UserDefaults.
• Mac Stream trial meter — cumulative Mac Stream trial usage and a local unlock cache are stored on the Mac (UserDefaults). StoreKit entitlements remain the source of truth after sync.
• System audio (Mac) — while streaming, HearHop captures Mac system audio to send to selected nearby receivers. Capture is for live streaming; it is not designed as a cloud recording or upload feature.
• Audio playback (iPhone/iPad) — received audio is played locally, including with background audio and Now Playing when Listening is active.

3.2 Over your local network

To discover and connect devices, HearHop exchanges local-network discovery and control traffic and streams audio between paired, trusted devices. Between paired trusted devices, audio is authenticated and encrypted as implemented in the apps. This traffic is intended for devices on the same local network you authorize.

3.3 Through Apple

Purchases of the Mac lifetime unlock, restore, pricing display, and entitlement checks use Apple StoreKit / App Store. Apple processes payment and purchase records under Apple’s terms and privacy policy. The unlock product is a non-consumable lifetime unlock and is not Family Shareable in the current StoreKit configuration. HearHop does not receive your full payment card details.

3.4 When you contact us

If you email support@devcollar.com or otherwise contact us, we process the content of your message and related contact details to respond and improve support.

3.5 This website

This marketing site is statically generated. Hosting providers (for example Cloudflare Pages) and DNS providers may process standard technical logs such as IP address, user agent, and requested URLs as part of delivering the site. We do not currently operate a HearHop first-party analytics product on this site. If that changes, we will update this Policy.

3.6 Platform diagnostics

Apple platforms may collect crash or diagnostic information according to your device settings and Apple’s policies. That is controlled by Apple and your system preferences, not by a separate HearHop analytics service in the current apps.

4. Permissions

• Mac — System Audio Recording / Screen & System Audio Recording — required to capture Mac system audio for streaming to nearby devices.
• Mac and iPhone/iPad — Local Network — required to discover HearHop devices and stream audio between them on your network.
• iPhone/iPad — Background Audio — allows Listening to continue while you use other apps.

5. Why we process information

• Provide discovery, pairing, streaming, and listening features you request
• Keep trusted-device relationships secure and usable across reconnects
• Enforce the Mac Stream trial and unlock entitlement
• Remember preferences such as appearance
• Respond to support requests
• Operate and secure this website
• Comply with law where applicable

6. Sharing

We do not sell your personal information. We share information only as needed with:

• Apple, for App Store distribution and StoreKit purchases/restores
• Service providers that host this website or email, under appropriate arrangements
• Authorities when required by law

Local-network streaming exchanges data between your own devices; that is not a sale of personal information to third parties.

7. Retention

Local pairing, preference, and trial data remain on your device until you delete the app data, forget a trusted device, reset related settings, or uninstall the app (subject to how Apple platforms retain Keychain/UserDefaults items). Support emails are retained as long as needed to handle your request and maintain ordinary business records. Purchase records are retained by Apple according to Apple’s policies.

8. Your choices

• Revoke Local Network or System Audio Recording permissions in system Settings
• Forget trusted devices in HearHop
• Delete the apps to remove most local app data from that device
• Manage App Store purchases and Apple ID settings with Apple
• Contact us to ask questions about this Policy

9. Children

HearHop is a general-audience utility. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through HearHop accounts (HearHop has no account system).

10. International users

We are based in India. If you use HearHop from another country, information you send us (such as support email) may be processed in India and in locations where our service providers operate. Local-network audio streaming remains on your local network path as designed.

11. Changes

We may update this Privacy Policy when the product, website, or legal requirements change. The “Last updated” date at the top will change when we do. Continued use after an update means you acknowledge the revised Policy.

12. Contact

Devcollar Private Limited
592 KA 59, Subhani Khera, Telibagh, Lucknow, Uttar Pradesh, India 226025
support@devcollar.com